Privacy policy

Who we are

Effective date: 3 November 2026

Vetted Tradespeople is a website operated by Webosaurus Limited, a company registered in England and Wales (company number 09516516), whose registered office is at 60 Cannon Street, London EC4N 6NP. Webosaurus Limited is the controller of the personal data collected through this website, and its registration number with the Information Commissioner's Office is ZA341877.

This policy explains what personal data we collect when you use this website, how we use it, who we share it with, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have a question about this policy, email dataprotection@webosaurus.co.uk.

What we collect

When you ask for quotes, we collect:

• details of your job: the type of work, when you'd like it to start, and your description of it
• your contact details: your name, postcode, email address and phone number

When you send a request, we also receive some technical details from your browser: your IP address, the type of browser, device and operating system you're using, the address of the page you sent it from (which can include a reference added by the link or advert you followed), and the page that linked you to us, if your browser shares it.

With your permission, we also use cookies to remember which link, advert or partner sent you, to join your later requests, and your later visits through a link or advert, to the first request you start, and to see how the website is used. Our cookie policy explains them.

With the same permission, we record which pages of this website you view, including those you view before you start a request, and add them to the record of your request or of the link or advert you followed.

With your permission, Google, Meta and Microsoft also receive details of your visit through their cookies: the pages you view, your IP address, and the type of browser and device you're using. Microsoft Clarity records how you move, click and scroll on each page, with anything you type into a form hidden. When you send a request, Google and Meta are told that a request was made, with a value we set for each request and our own reference for it, but never your name, contact details or job details.

We don't knowingly collect personal data from anyone under 18.

How we collect it

We collect your details:

• when you fill in the quote form on this website. The form has four steps, and each step is saved when you move on to the next, so we keep the details of a request you start but don't finish
• when you contact us by email
• through cookies, if you allow them

How we use it

We use your details to:

• pass your request to Checkatrade, so that it can pass it on to up to three tradespeople who can contact you to quote
• check that your email address and phone number are real, so that a tradesperson can reach you
• fill in your country for your phone number, from the country your IP address is in
• stop the same request being sent more than once
• keep a record of the requests made through this website
• check requests for fraud and for automated (bot) submissions
• measure which pages and adverts lead to requests
• with your permission, use cookies to remember which link, advert or partner sent you, to join your later requests, and your later visits through a link or advert, to the first request you start, and to see how the website is used
• with your permission, record which pages of this website you view, including those you view before you start a request, so that we can see which pages lead to requests
• with your permission, measure visits and record how pages are used, with Google Analytics and Microsoft Clarity, so that we can improve the website
• with your permission, tell Google and Meta when a request is made, so that we can see which of their adverts lead to requests
• with your permission, let Google and Meta show our adverts to people who have visited this website
• keep the website working and secure, and answer your questions
• meet our legal obligations

We don't use your name, contact details or job details for marketing, and we never send them to Google, Meta or Microsoft.

Our lawful bases

The law says we must have a lawful basis for each way we use your personal data. Ours are:

• Passing your request to Checkatrade, and keeping a record of it: you ask us to, so that tradespeople can quote for your job. We use your details to take the steps you ask for before any contract between you and a tradesperson.
• Checking your email address and phone number: our legitimate interest in making sure a request can be answered, and isn't false or sent twice.
• The technical details sent with your request, and your IP address when we show you the quote form: our legitimate interest in filling in your country for your phone number, checking requests for fraud and automated (bot) submissions, keeping the website secure, and measuring which pages and adverts lead to requests. You have the right to object to this use; see "Your rights".
• Keeping our accounts with Checkatrade accurate, and establishing or defending legal claims: our legitimate interests.
• Cookies that remember which link, advert or partner sent you, or that join your later requests and visits to the first request you start; recording the pages you view; analytics cookies, including those from Google and Microsoft; and advertising cookies from Google and Meta: your consent. You can change it at any time with the "Cookie settings" link at the foot of every page.
• Records the law requires us to keep: our legal obligations.

Who we share it with

When you complete the form, we send your job details and contact details (the type of work, when you'd like it to start, your description, your name, postcode, email address and phone number) to Checkatrade (Vetted Ltd). Checkatrade passes your request on to up to three of its member tradespeople, who can then contact you. Checkatrade uses your details as an independent controller, under its own privacy notice. We don't send Checkatrade the technical details from your browser.

We don't pass your request to anyone other than Checkatrade.

We also use service providers, who handle data for us under our instructions:

• Loqate (GBG), which checks your email address and phone number
• our hosting provider, which stores this website and our records
• Adobe, which provides this website's fonts and receives your IP address when they load
• ipapi.co (Kloudend, Inc.), which our server asks which country your IP address is in, so that the form can fill in your country for your phone number

If you allow marketing cookies and a partner sent you to this website, that partner may be told that a request was made, with its own reference for your visit. It never receives your name, contact details or job details.

With your permission, Google, Meta and Microsoft receive details of your visit through their cookies: the pages you view, your IP address, and the type of browser and device you're using. When you send a request, Google and Meta are told only that a request was made, with a value we set for each request and our own reference for it. They never receive your name, contact details or job details from us.

• Google, if you allow analytics or marketing cookies. For Google Analytics, Google handles the details for us, under our instructions. For Google Ads, Google is an independent controller, as its page on websites that use its services explains.
• Meta, if you allow marketing cookies. Meta measures our adverts for us, under our instructions. We and Meta are joint controllers for collecting the details and sending them to Meta, and Meta is an independent controller for what it does with them after that, under its privacy policy.
• Microsoft, through Microsoft Clarity, if you allow analytics and marketing cookies. Microsoft collects or receives personal data from you to provide Microsoft Advertising. It is an independent controller, and can use the details for its own purposes, under its privacy statement.

We may also share personal data with our professional advisers, or with authorities where the law requires it.

Data outside the UK

This website, our records and Loqate's checks are all in the UK.

This website's fonts come from Adobe Inc. in the United States, which receives your IP address when the fonts load. The fonts load on every page, whatever your cookie choice, because Adobe doesn't set cookies or store anything on your device. Adobe is certified under the UK Extension to the EU-U.S. Data Privacy Framework (its entry), which is the safeguard for this transfer.

When we show you the quote form, our server may send your IP address to ipapi.co, run by Kloudend, Inc. in the United States, to find which country you're in. The safeguard for this transfer is the UK Addendum to the EU standard contractual clauses, in Kloudend's data processing agreement (its agreement).

If you allow analytics or marketing cookies, details of your visit go to companies in the United States:

• Google LLC. Google is certified under the UK Extension to the EU-U.S. Data Privacy Framework (its entry), which is the safeguard for this transfer.
• Meta Platforms, Inc., which handles the Meta pixel's details for visitors in the UK. Its Data Privacy Framework certification doesn't include the UK Extension, so the safeguard for this transfer is the UK Data Transfer Addendum in Meta's Business Tools Terms.
• Microsoft Corporation, for Microsoft Clarity. Microsoft is certified under the UK Extension to the EU-U.S. Data Privacy Framework (its entry), which is the safeguard for this transfer.

How long we keep it

We keep your data for no longer than these periods:

• a completed request: up to 12 months from when we send it to Checkatrade
• a request you start but don't finish: up to 12 months from when you start it
• the technical details sent with a request, and our other tracking data: up to 12 months from when we collect them
• our web server's logs and our error logs: up to 12 months from when they're written
• the records of our accounts with Checkatrade, and the record we keep of each request to delete data: up to 7 years from when the record is made, to show that we've met our legal obligations and to establish or defend legal claims

When a request's 12 months end, we delete your contact details and clear your other personal details from it and from its tracking data, as we do when you ask us to delete your data. What's left doesn't name you, and we keep it for up to 7 years from when the request was made, for our accounts with Checkatrade.

Your cookie choice is kept in a cookie on your device for 6 months. Our cookie policy says how long each cookie lasts. Google Analytics keeps the details of each visit for 14 months, and Microsoft Clarity keeps its recordings of a visit for 30 days (up to 9 months for a sample of recordings and any we mark as favourites).

A backup keeps a copy of our records as they were when it was made, until that backup is deleted.

We also count how many requests are started but not finished, so that we can improve the form. Those counts don't identify anyone.

If you ask us to delete your data sooner, we'll delete your contact details and clear your other personal details from our records, unless the law requires us to keep them. "Your rights" explains how, what we can find, and what we keep.

Cookies

We use cookies that this website needs to work. With your permission, we also use analytics cookies, to see how the website is used, and marketing cookies, to know which link, advert or partner sent you and to join your later requests and visits to the first request you start. With the same permission, we record which pages you view, including those before you start a request.

You can change your choice at any time with the "Cookie settings" link at the foot of every page. Our cookie policy lists the cookies we use.

Your rights

Under UK GDPR, you have the right to:

• ask for a copy of your personal data
• ask us to correct data that's wrong or incomplete
• ask us to delete your data
• object to how we use your data, or ask us to restrict it
• ask for your data in a format you can take elsewhere
• withdraw your consent to cookies at any time

To use any of these rights, email dataprotection@webosaurus.co.uk or write to us at the address in "Contact us". We may ask you to confirm who you are before we act. We'll reply within one month, or tell you within that month if we need up to two more months because the request is complex. For the details Checkatrade holds, contact Checkatrade as its privacy notice explains.

To ask us to delete your data, tell us the email address, and the phone number if you gave one, that you used on this website. We can only find the requests that hold that email address or phone number, so we may not be able to find a request you stopped before giving your contact details. If we find a request only from your phone number, we check it by hand before we act, because a phone number can be shared. We can't delete Checkatrade's copy of your request, so ask Checkatrade separately.

When we delete your data, we delete your contact details and clear the rest of your personal details from the record of your request: your description of the job, any notes or error messages about it, your IP address and the location worked out from it, the pages you viewed, and any reference added by the link or advert you followed. We keep the rest of that record, which doesn't name you: when the request was made, the type of work and when you wanted it to start, how you reached this website, the type of browser and device you used and the country you were in, and what our accounts with Checkatrade need, including Checkatrade's reference for the request, which Checkatrade can still link to its copy. If you've used the same contact details for a request on another website we run, we keep them for that request and tell you so, but we still clear this website's record of your request.

Our web server's logs of visits to this website hold the IP address, the time, the pages viewed and the type of browser. They aren't filed under a name or email address, so deleting your data doesn't reach them. Our error logs can note a request's reference number, but not your name or contact details. Deleting your data doesn't change our backups, so a backup made before then keeps a copy until that backup is deleted. We keep a record that we dealt with your request. It holds the date, a request number, how many records we changed, who made the changes, and a coded form of your email address and phone number, but not your name or contact details themselves.

You can also complain to the Information Commissioner's Office (ICO): https://www.ico.org.uk

Keeping it secure

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

Other websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with a new effective date at the top.

Contact us

If you have a question about this policy or how we use your personal data, contact Webosaurus Limited:

By email: dataprotection@webosaurus.co.uk

By post: Webosaurus Limited, 60 Cannon Street, London EC4N 6NP